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UK Veterans

Are you a UK Veteran?

Did you know your GP record can include the #SNOMED code “Military Veteran” (1300561000000108)?

The NHS uses SNOMED codes to identify veteran status, helping ensure that you can access specialist or priority treatment where clinically appropriate.

This code isn’t added automatically.

Here’s how to check:
- Tell your GP practice that you’re a military veteran.
- Ask them to add the #SNOMED code “Military Veteran” (1300561000000108) to your record.
- Once added, systems like SystmOne will display an ‘MV’ alert, flagging your veteran status to NHS staff.

Why it matters:
- Priority access to NHS treatment for service-related conditions
- Easier referrals to veteran mental health services like Op COURAGE
- Helps clinicians understand how service life may impact your health
- Connects you with veteran-specific care pathways and support

Calling All Young Carers

The NHS Wants to Hear From You.

NHS England is working with young carers to make support better in schools, health services, and across the country. To do this well, they need to hear from the people who know what being a young carer is really like — you.

If you’re a young carer, this is your chance to talk about what matters to you, what support you need, and what would make your life easier. Your voice will help shape real changes for young carers in England.

If you’d like to take part, book your place by emailing: england.nhsthinkcarer@nhs.net

Please feel free to join in and share your experiences — your voice really can make a difference.

Do more with the NHS App!

Managing your health just got easier. The app is one of the best ways to book appointments, order repeat prescriptions, and contact your GP, all in one place.

Looking after your health has never been easier and the NHS App puts everything you need right at your fingertips.

Here are a few ways the app can help you day-to-day:

  • Book appointments with your GP surgery without having to call.

  • Order repeat prescriptions quickly and easily, then collect from your local pharmacy.

  • Access your health records securely, including test results and vaccination history.

  • Send non-urgent messages to your GP surgery at a time that suits you.

  • Get trusted NHS advice and find local services all in one place.

It's safe, simple to use, and available 24/7 from your phone or tablet.

Let’s make managing your health easier for everyone in our community. Download the NHS App today via the Apple App Store or Google Play Store

Digital Switch Over

With the UK moving to digital phone lines, it’s important to check your devices now. Taking action early ensures you can stay connected to vital services like your GP and emergency support.

Telephone lines across the UK are switching from analogue to digital by the start of 2027.

This change will affect how you contact services like your GP surgery, emergency support systems like Lifeline, and other devices connected to a landline.

Here’s what you need to know:

  • Traditional analogue phone lines are being replaced by a new digital system (via broadband).

  • If you use a landline-only phone, you may need to upgrade your handset or set up a compatible router.

  • Services like Lifeline, fall alarms, health monitors, and personal alert systems may stop working unless they are updated to work with the digital system.

  • This change may affect your ability to call your GP or other health services, especially in the event of a power cut.

What should you do now?

  • If you're not sure whether you’ll be affected, contact your telephone provider for guidance.

  • If you or someone you care for uses Lifeline or similar services, get in touch with your equipment provider or local council to check what changes are needed.

Need help or more information?

Visit the Ofcom digital switchover guidance page at: ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/digital-phone-switch

You can also find support through:

Please help spread the word – especially to older family members, neighbours or anyone using telecare services. It’s important that everyone is prepared so no one is left without support.

Stop Smoking Support

A team of specialist advisors are available to help people quit. They provide free, expert advice tailored to an individual’s needs for up to four weeks.

A team of specialist advisors are available to help people quit. They provide free, expert advice tailored to an individual’s needs for up to four weeks. 

What we offer:  

Everyone's journey to quit smoking is unique, so we offer personalised support. This includes a customised action plan, free vapes, and assistance with any challenges they might encounter. Here's what they can expect: 

  • Initial Consultation: They'll start with a one-on-one session over the phone with a trained stop-smoking advisor who will help them create a plan that fits their lifestyle. 

  • Weekly Support: Regular telephone check-ins will keep them on track and provide encouragement as they work towards their goal. 

  • Free Vape Starter Kit: To help them transition away from cigarettes, we'll provide vape starter kit vouchers at no cost. 

  • Follow-up: Four weeks after their quit date, we’ll check in with them by phone to ensure they’re still on the path to success. 

Any adult (18 and over) who lives in Worcestershire or has a registered GP in Worcestershire can use the service.  

To find out more go to worcestershire.gov.uk/stopsmoking or call 0800 772 0307 or 01905 928 185.  

To refer people directly to the service please go to: healthyworcestershire.org.uk/stop-smoking

You can also go to any library in Worcestershire if you need help to get online to book into the service.   

Anyone who is pregnant or lives with a child under three years old can get even more support to stop smoking. Find out more on our website: worcestershire.gov.uk/stopsmoking